After-hours tenant emergencies are stressing me out
My biggest anxiety is the stuff that happens at night or on weekends—leaks, lockouts, no heat, angry calls. I can’t be on my phone 24/7, but I also don’t want issues to spiral because nobody answered. If you’ve used a company with round-the-clock support, what should I verify so it’s real coverage and not just marketing?
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A good test is to ask how they document the call, what gets logged, and when you’re notified. You want calm, consistent handling, not a mystery. Also confirm if after-hours service costs extra and how that’s billed. You could compare notes with 24/7 Property Management Support https://propertymanagement.rentals/ and see if it aligns—take a look.